Updated on: Friday, April 15, 2011
Educational Testing Service (ETS) has announced a new, toll-free customer support centre to serve TOEFL® test takers in India.
The TOEFL India Customer Support Center offers guidance and timely information for students regarding the TOEFL test. The new centre is accessible by phone toll-free directly from India, Monday−Friday from 9 am−5 pm. In addition, student inquiries can be sent via e-mail to [email protected]. The centre is available to assist students with identifying test preparation materials, locating test centers, obtaining their score reports, ordering additional score reports and other pre- or post-administration inquiries.
"We are pleased to announce the TOEFL India Customer Support Center to support the growing number of TOEFL test takers," said Teresa Sanchez-Lazer, executive director of the TOEFL Program. "The customer support centre is a resource uniquely designed to assist and support Indian students during the TOEFL testing process. India continues to be in the top five countries with the highest number of TOEFL test takers. We are committed to developing new resources, such as the customer support centre, to make the process easier and more efficient for students in India."