Updated on: Monday, September 20, 2010
BPO firm 24/7 Customer plans to hire more than 1500 people by the end of the current fiscal.
The company, on the occasion of its 10th anniversary, also announced the launch of a new genre of career options with its 'Intelligent Interactive Chat Services'.
Leveraging its suite of predictive customer solutions,24/7 Customer would be opening up new career opportunities within this industry that involve technology and interactive media, the company said in a statement.
"These careers are based on the new patented innovative customer contact management system that redefines the way a company interacts with its customers across devices, by transforming reactive contacts into smart interactions," it said.
24/7 Customer said it manages over 120 million transactions per year and more than a million transactions are based on predictive transactions.
The company said it has grown organically in the last 10 years and extended its presence to the UK, Australia and Canada, apart from the US.